Rob White

Sales Enablement Manager, Netsmart

NETSMART (Healthcare EHR for Non-Acute Market)

We are a company of over 2000 employees and several hundred salespeople. In 2017 we determined we needed to commit to a common sales process. We received proposals from six training companies and chose PRECISE Selling. Our final decision was based on the comprehensive training plan and follow-up that goes along with the program. While many training companies can deliver a training class full of sales techniques, PRECISE Selling not only trained us…but kept training us long after the class. 

Each year, we do three new hire training classes where a PRECISE Selling Day and a Half Bootcamp is delivered. We then follow with bimonthly webinars. Brian Sullivan also speaks at our quarterly SyncWeek meetings with a focus on a new topic each time. This reminds our people that our initial training investment was just a “one and done” program.

We currently pay an annual retainer to get access to Brian Sullivan and his team. This has been paid dividends because our people look at PRECISE as part of our overall team, and not just as outside consultants. We have even given them access to our SalesLoft program that records all internal sales calls. This allows PRECISE to listen in on recorded calls and deliver specific feedback based on what is learned on the call. It’s like having a one-on-one coach without having a manager hanging over your head during the call. 

We could not have picked a better partner than PRECISE Selling and are grateful that Brian Sullivan’s Knowledge and Skill in the Healthcare Market is accessible to all our people.